Welcome to the family

Welcome to Authority Systems

Start here: a short personal welcome from our founders, then your next steps.

A personal welcome

When we started Authority Systems, our goal was simple: build something that genuinely puts your business first. We aren't just running a service — we're building a relationship with you. You'll always know what we're doing, why we're doing it, and what it's producing. Thank you for trusting us with your business. We can't wait to show you what's next.

— CHRIS HEEB & LENNY KAGAN, CO-FOUNDERS

Your first 90 days

What Happens Next

  1. 1
    This week

    Book your onboarding call

    We review your business, your goals, and your services. Schedule it now →

  2. 2
    Day 0

    Your starting grade

    We record your baseline — listing score, reviews, Google profile — and give you a clear action plan.

  3. 3
    Week 1

    Send us access

    Google Business Profile, website, social media, and brand files (checklist below).

  4. 4
    Days 1–60

    We fix the foundation

    Listings corrected, profiles optimized, and your services set up and launched.

  5. 5
    Every month

    Your Executive Report

    Real numbers, first report versus latest, so you always see the progress.

What to expect: the first 30–60 days are foundation work — correcting your information across the web and getting your profiles right. That's what makes everything after it work. Listing accuracy usually improves first; reviews, rankings, and calls build over the following months. Our clients' results show the pattern: every one improved, and 9 of 12 reached an A.

Your onboarding checklist

What We'll Need From You

Getting us these quickly is the single biggest thing you can do to speed up results. Bring what you have to your onboarding call — we'll help with the rest.

Google Business Profile accessAdd [email protected] as a Manager on your profile.
Website loginAdmin access to your website platform (WordPress, Squarespace, Wix, GHL, etc.).
Social media accessAdmin or editor access to Facebook, Instagram, and any other profiles we'll manage.
Logo & brand filesYour logo (PNG with transparent background), brand colors, and fonts if you have them.
Real photosPhotos of your team, location, and work. These outperform stock images every time.
Correct business detailsExact business name, address, phone, hours, and services — the version you want everywhere.

Your part

  • Send access and brand files
  • Ask every customer for a review using the link and templates we give you
  • Send us real photos when you can
  • Approve content when we ask

Our part — everything else

  • Fix and sync your listings everywhere
  • Optimize your Google Business Profile
  • Monitor and respond to reviews
  • Run your services, track the results, and report every month
The Authority System

What We Do for You

Your package includes the services in your service agreement. Here's how everything fits together.

02 · GET TRUSTED

Earn customer confidence

03 · GET CHOSEN

Capture every opportunity

Your team

The People Behind Your Growth

Chris Heeb, Co-Founder

Chris Heeb

Co-Founder · Strategy & Growth

Leads the strategy behind client success, automation, and the systems that power your growth.

Lenny Kagan, Co-Founder

Lenny Kagan

Co-Founder · Client Relationships

Oversees client acquisition and makes sure your experience is relationship-focused from day one.

Your Client Advisors

Jackson Kagan, Client AdvisorJackson KaganBook with Jackson
Tim Peniston, Client AdvisorTim PenistonBook with Tim
Chip Sigourney, Client AdvisorChip SigourneyBook with Chip
Devin Wood, Client AdvisorDevin WoodBook with Devin
Support

Questions? We're Here to Help.

Call the office
314-582-2822Mon–Fri, business hours
Chris's mobile
314-265-2117Call or text
Email support
[email protected]Or reply to your welcome email
Client portal
Open my dashboard →Reports, tasks, and updates