AUTHORITY REPUTATION
Authority Reputation automates your review process and protects your brand across every platform that decides whether new customers choose you - or your competitor.
Trusted by attorneys, chiropractors, and service businesses nationwide
87% of consumers read online reviews before choosing a local business - and they stop reading after the very first 1-star review they encounter.
Happy customers rarely leave reviews on their own. Unhappy customers almost always do. Without a system, your online rating inevitably trends downward.
Most owners check Google monthly, but angry customers post on Yelp, Facebook, Healthgrades, BBB, and Avvo every single day without you knowing.
Authority Reputation is a fully managed reputation system that automatically requests reviews from every customer, routes happy customers to public review sites, intercepts unhappy customers privately, monitors all 20+ major review platforms, and drafts AI responses to every review. The result: more 5-star reviews, faster response times, and a public reputation that converts new visitors into customers.
Review volume
Average star rating
Platforms monitored
Response time
We score your current reviews across 20+ platforms and benchmark you vs. local competitors.
Every customer gets a personal and automated response within minutes of leaving a review.
Happy customers go to Google or Yelp; unhappy customers go to a private feedback intervention first.
AI-drafted responses to every review, plus a live review widget on your website.

A Client review is posted, and our automated system responds within minutes.
Happy customers sent to your website, unhappy customers funneled to private feedback first.
Google, Yelp, Facebook, Healthgrades, Avvo, BBB, Vitals, ZocDoc, Angi, and more.
Every review gets a thoughtful, on-brand AI-drafted response within minutes.
Live reviews displayed on your site with Review schema for Google rich snippets.
Star rating trends, review velocity, sentiment analysis, and competitor benchmarks.
"Our business is built on trust. Families don't shop for a monument the way they shop for a car — they're grieving, they're nervous, and they're reading every review before they ever call us. The smart routing has saved us from at least 2 reviews that would've been written in a hard moment, and we got to fix the issue privately instead. New family inquiries are up 64%."

new family inquiries
average star rating
new calls in 60 days
| Feature | DIY / In-House | Birdeye or Podium | Authority Systems |
|---|---|---|---|
| Automated review requests (SMS + email) | |||
| Smart routing (catch unhappy before they post) | |||
| 20+ platform monitoring | |||
| AI-drafted review responses included | |||
| Website widget with schema markup | |||
| Flat monthly fee (no per-location pricing) |
Everything you need to know about how Authority Systems automates review responses,captures 5-star reviews, handles negative feedback, and protects your brand across the web.
Reputation management is the process of generating, monitoring, responding to, and showcasing customer reviews across every online platform that affects how new customers perceive your business. It is the single highest-leverage local marketing investment for any service-based business.
Yes. Every customer is given the same opportunity to leave feedback. Happy customers naturally choose public review sites; unhappy customers naturally prefer private channels to be heard. We never block, edit, or suppress legitimate reviews - we just give every customer the right place to share their experience and we respond for your business, good or bad. Google loves businesses that handle both.
Google, Yelp, Facebook, Bing, Apple Maps, BBB, plus industry-specific platforms like Healthgrades, Vitals, ZocDoc, and Wellness for medical; Avvo, Justia, and Martindale for legal; Angi, HomeAdvisor, and Thumbtack for home services. 20+ platforms total.
Every new review triggers an alert within minutes. Our AI drafts a thoughtful, on-brand response within minutes. We remove the writing burden so reviews never go unanswered.
Plans start at $497/month and include the full audit, automated review requests, 20+ platform monitoring, AI response drafting, website widget, and monthly reports. Flat fee - no per-review or per-location pricing.
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